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Frequently Asked Questions
How long is your rental period?
We understand that every event is unique and may require different timeframes for setup, enjoyment, and cleanup. That's why our rental period spans the entire day, allowing you the flexibility to host your tea party at your own pace.
What is the minimum order?
Our tea rental service is designed to accommodate parties of all sizes, whether you're hosting an intimate gathering or a large event. We're pleased to offer flexibility with no minimum order requirement.
Is my event date reserved when I request a quote?
Please note that to secure your event date, we require a 20% non-refundable deposit. This deposit ensures that your date is exclusively reserved for you. The remaining balance is due on the Monday before your event.
Am I able to change my order after paying the deposit?
Yes, you have the flexibility to make changes to your order even after paying the deposit. We will do our utmost to accommodate any additions to your order to ensure your event is just as you envision it. Simply reach out to us with your requested changes and we'll work together to make it happen.
What if I need to cancel my reservation?
We totally get it – life can be unpredictable! While deposits are non-refundable, we're happy to reschedule your reservation based on availability. If you need to cancel, please let us know at least 21 days before your event to avoid additional fees.
When do you confirm party details?
We will email you the Monday before your event to confirm all details and make sure everything is perfect for your party.
What services does Magnolia Haus provide?
We offer Event Assistance, Tea Time Hosting, and Wedding Day of Coordination. Each designed to ensure a graceful, well-managed tea party or wedding reception.
Magnolia Haus, LLC | San Diego, CA | 858-356-2732 | MagnoliaHausSD@gmail.com